Redefining Customer Experience Through Conversational AI
Redefining Customer Experience Through Conversational AI
OUR MISSION
“ To transform customer engagement through ethical, scalable, and deeply human Conversational AI solutions helping businesses build trust, increase efficiency, and deliver seamless customer experiences across all touch points.”
Meet Our Founder –Thiva Kulasingam
Hi, I’m Thiva, the founder of DeepCX AI Solutions, based in Toronto, Canada.
I started this company because customer interactions are broken — outdated IVR systems, overwhelmed support teams, and missed opportunities for real connection. I’ve watched both large enterprises and SMBs struggle with these challenges while trying to scale and innovate.
DeepCX exists to change that. We’re here to make customer engagement intelligent, efficient, and more human — powered by Conversational AI. Whether you’re a telecom giant or an ambitious startup, our goal is to help you unlock growth through smarter customer conversations.
What We Believe In
Transparency
We communicate clearly and act with integrity.
Empathy
We design AI that respects your customers’ humanity.
Excellence
We deliver results, not just technology.
Innovation
We stay ahead so you can lead your market.
Testimonials
